Tag Archives: WorldatWork

Trends in Employee Recognition Goals and Awards

gThankYou! Certificate of ExcellenceWorldatWork reports that more than 88 percent of organizations have recognition programs and 70 percent offer three to six different programs to recognize and reward employees. Their February 2013 Report, “Trends in Recognition”  surveys over 5,000 WorldatWork members and shows some very interesting trends in employee recognition.

The top three recognition programs in use in 2013 are length of service, above-and-beyond performance, and peer-to-peer. Programs to motivate specific behaviors are increasing and sales performance recognition is decreasing, having dropped out of the top five recognition programs.

Recognition – Top 5 Goals
WorldatWork’s survey reports the top five recognition goals as:

  1. Recognize years of service
  2. Create a positive work environment
  3. Create a culture of recognition
  4. Motivate high performers
  5. Reinforce desired behaviors

This indicates that employers’ top priority is to recognize loyal, long-term employees but also want to use recognition to improve their work environment and culture and drive motivation and behavior.

Recognition – Top 5 Types of Awards
The WorldatWork survey reports that the top five types of recognition awards are:

  1. Certificates/plaques
  2. Cash
  3. Gift certificates
  4. Company logo merchandise
  5. Food

This indicates that employers still believe that cash and cash equivalents are what mean the most to employees.  Research over the last several years supports that employees actually prefer gift certificates and gift cards, especially for practical items such as food. (For more, check out Incentive Magazine’s recent study: “Majority of Consumers Use Gift Cards for Necessities”.)

Growing Impact on Performance Management
In another recent study,  Society of Human Resource Management, along with Globoforce, surveyed 770 HR leaders who provided key insight into employee recognition trends. The survey found:

  • Employee engagement fueled by recognition is under utilized
    HR leaders say that employee recognition is key to employee engagement but engagement is underutilized and a top HR challenge. Less than half of survey participants track employee engagement levels, but those that do experience higher levels of employee and manager satisfaction from recognition efforts.
  • Employee recognition fills a feedback gap in successful performance management
    HR leaders feel that employee recognition programs effectively acknowledge employee performance even more than performance appraisals.
  • Employee recognition delivers ROI in key areas
    HR leaders reported that employee recognition increases productivity, customer and employee retention, employee engagement, return on profit margin, and return on equity. They reported increases of more than 50 percent in all these areas.
  • Employee recognition aligned with core values develops effective managers
    HR leaders see a strong correlation between recognition aligned with core values and more effective managers interacting with, engaging, and effectively recognizing the right behaviors.

Other interesting and important results of WorldatWork’s survey about trends in employee recognition include:

  • More than half the participating organizations have Human Resources administer recognition programs.
  • Less than 15 percent of organizations provide any training on employee recognition to managers.
  • Only 11 percent of organizations feature recognition in recruiting to attract candidates.

Opportunities
Trends show increasing awareness of the real value of employee recognition to business outcomes, although most employers still focus on recognizing and rewarding length of service the most. Continued improvements in employee recognition and reward are needed for the most effective impact on motivation and return on investment.

Recognition programs that motivate specific behaviors are the fastest growing, increasing by 16 percent since 2008. The most effective recognition opportunities that any company can take advantage of include implementing a written recognition program strategy, aligning that strategy with organizational strategies and providing training on employee recognition to managers.

Where does your organization fall in these numbers?  Does HR manage your recognition programs? Do you provide recognition training to managers?

Learn more about the relationship between employee recognition, engagement and your business bottom-line in our FREE Guide Below:

gThankYou! Ultimate Guide to Employee Gift-Giving

About gThankYou, LLC

Turkey Gift Certificates and Turkey Or Ham Gift Certificates by gThankYou! are two of America’s favorite employee gifts and can be redeemed for any Brand (Turkey or Turkey Or Ham), at virtually any Grocery Store in the U.S.

gThankYou, LLC provides company leaders with a variety of easy, meaningful and affordable ways to recognize and reward employees, holiday time or anytime.  gThankYou! Certificates of Gratitude and our free Enclosure Cards are personalizable including incorporating your company logo. And, nearly all orders ship same day.

gThankYou, LLC (www.gthankyou.com) is based in Madison, Wisconsin.  Contact:  Rick KileyChief ThankYou! Officer, gThankYou, LLC at info@gthankyou.com or 888-484-1658.
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Employee Rewards – Engagement vs. Bottom Line?

WorldatWork is a leading human resources professional association with more than 30,000 members worldwide.  WaW sees itself as the “Total Rewards Association”, and draws the the premier companies and practitioners in this realm to its annual Total Rewards Conference, held recently in Seattle.

One of the really fascinating presentations in Seattle earlier this month in Seattle revealed the results of a new study on reward programs by Hay Group and WorldatWork.  The study: “Reward Next Practices: The future of reward programs” finds that in the next two to three years 57% of firms plan to increase focus on employee engagement in measuring reward programs. Also, 64 percent will increase focus on the “motivational value of reward programs” in the future.

Here’s what Tom McMullen, U.S. Reward Practice Leader for Hay Group says about these results: “The global downturn has prompted organizations worldwide to shift to an increased focus on how to engage and motivate employees. However, during times when budgets are tight, maintaining an engaged workforce is more difficult than ever. When times are tough, employers are looking for ways to improve engagement – and it’s essential they remember the motivational power of intangible rewards, the role of the line manager in establishing a great work climate and the importance of communicating effectively with employees.”

The study has stirred up commentary from HR bloggers, some of whom question how to go about measuring effective engagement and rewards. In Compensation Force, Ann Bares calls study findings “an interesting piece of news” calling for “some element of balance in our reward metrics – financial versus non-financial, lag versus lead.”

In his Strategic HCM Blog, John Ingham says it’s essential to be clear about intended outcomes first when measuring a reward program.

How are rewards currently measured? The study of 763 diverse companies in 66 countries found that reward program performance metrics weigh heavy on financial performance (71%) using employee engagement (40%) to a lesser extent. In the future, more companies report they plan to focus more on engagement.
Other key findings:

  • Almost half, 44 percent, plan to increase their future focus on using reward to reinforce a culture of creativity and innovation.
  • Two thirds, 67 percent, will focus more on improving the ability of line managers to effectively manage the overall pay-for-performance relationship with employees, and on the role of line managers in communicating total rewards to employees.
  • Key components of the reward programs of the future will include leveraging important non-financial rewards including career and development opportunities, improving work climate and non-financial recognition.
gThankYou® Certificates of Gratitude™, when given as employee gifts, are a way  savvy Human Resource Executives help their company’s say “Thank You” to colleagues.  gThankYou, LLC is based in Madison, Wisconsin.  The company is best known for its Ham Gift Certificates, Turkey Gift Certificates and Grocery Gift Cards.
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