Tag Archives: Society for Human Resource Management

Employee Recognition – Creating a Comprehensive Strategy

Employee recognition is mission-critical in any organization.

gThankYou! Mission Critical StampWhy?  Today’s job market is highly mobile.  If employees don’t feel valued in their current job, they’ll find a new one where they do feel valued.

The respected Society for Human Resource Management (SHRM) undertakes an annual in-depth Employee Job Satisfaction and Engagement Report that examines employee engagement and satisfaction.

The 2012 edition of SHRM’s Survey identifies important trends that highlight the importance of employee recognition:

  • The most important aspect of job satisfaction is “opportunities to use skills/abilities”.  Among the 600 survey respondents, no aspect of their jobs has grown more in the past ten years.  It was the fifth most important aspect ten years ago; today it’s #1.
  •  “Relationship with immediate supervisor” is the second highest growth aspect of job satisfaction, and fifth overall.

SHRM offers three implications for these findings:

  • Develop existing employees.  The difficult environment for identifying and hiring key candidates, particularly for manufacturing and service jobs, means the best way to fill tomorrow’s more demanding positions is with today’s employees.
  • Communicate about the total rewards package.  Knowing about compensation and benefits options and possibilities for growth are critical for creating a growth mind-set among employees.
  • Build a bridge between employees and senior management.  According to SHRM, two of the top five contributors to employee job satisfaction were “relationship with immediate supervisor” and “communication between employees and senior management”.  “Clearly, employees value their relationship with management, and they are looking for ways to make this relationship more effective…”

So, where does that leave your organization?  We’ve talked in the past about the “Employee Recognition: The #1 Best Practice, MBWA ; (management by wandering around) is a great starting-point for all managers.

But, how do you create a culture that ensures all departments and employees receive recognition to feel valued?

gThankYou! - MIT SealOne of the most appealing, comprehensive strategies we’ve seen comes from M.I.T., the renowned university in Cambridge, MA.  MIT’s Human Resource Department has constructed an Employee Recognition Program  that includes Baseline Practices and Best Practices.

 

MIT’s “best practices” suggest each department:

  • Reinforce department and/or employee goals;
  • Provide a continuum of recognition activities from informal day-to-day to formal award events;
  • Awards criteria align with each department’s goals and values;
  • Group social events and awards are used.

The University acknowledges recognition can range from simple, everyday options (thanks, praise, respect), to the institutional (safety, providing a meaningful mission) and the formal (awards ceremonies).

As with any great University, MIT gives us the opportunity to learn.  MIT Human Resources provides a thoughtful series of outlines any organization can study, borrow and emulate.

Their advice provides a sound overall structure and suggests a broad range of considerations for your organization’s recognition program.  Here are some examples and a few of the most insightful suggestions from each:

MIT Human Resources – Designing Employee Recognition Programs

  • Maximize involvement in program design.
  • Ask employees how they want to be recognized.
  • Involve a diverse group in the design.
  • Announce the names of design team members.
  • Create a program that allows participation at all levels, including:
  • Peer-to-peer recognition;
  • Manager-to-employee recognition;
  • Employee-to-manager recognition;
  • Make “spot” award programs easy, informal and accessible.
  • Build buy-in and excitement
  • Involve senior leadership.
  • Share decision-making.

Maintaining Recognition Programs

  • Change nomination and selection committee membership each year.
  • On-the-spot recognition can take place every day, year round.
  • Be timely and spontaneous; give immediate recognition.
  • Encourage everyone to participate in on-the-spot recognition.
  • Awards ceremonies should be the high point in the year, a culmination…

Create a Continuum of Recognition 

  • “Managers and peers can provide ongoing, informal recognition on a regular basis at no cost by simply providing the type of feedback described above either in person, through email, at team meetings, or even on a sticky note…”
  • And, even MIT reminds us to use “Thank You” often.

That’s a great place to start, isn’t it?  Thanks to MIT for sharing their thinking. Where do you go for advice on developing an employee recognition program?




About gThankYou, LLC

Turkey Gift Certificates and Turkey Or Ham Gift Certificates by gThankYou! are two of America’s favorite employee gifts and can be redeemed for any Brand (Turkey or Turkey Or Ham), at virtually any Grocery Store in the U.S.

gThankYou, LLC provides company leaders with a variety of easy, meaningful and affordable ways to recognize and reward employees, holiday time or anytime.  gThankYou! Certificates of Gratitude and our free Enclosure Cards are personalizable including incorporating your company logo. And, nearly all orders ship same day.

gThankYou, LLC (www.gthankyou.com) is based in Madison, Wisconsin.  Contact:  Rick KileyChief ThankYou! Officer, gThankYou, LLC at info@gthankyou.com or 888-484-1658.
Follow the Company Blog –  “Celebrating Work”.
Join the Conversation @gThankYou 
Watch our gThankYou! YouTube Video – “Learn More About Us”.

“G” logo and “Certificates of Gratitude” are trademarks and “gThankYou” is a registered trademark of gThankYou, LLC.

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Thanking Employees at Easter Time

A sincere “thank you” at work means a lot, so it makes sense to find ways to show your employees you appreciate them throughout the year.

WateringCan 2013Whether you choose to celebrate the Easter Holiday or Springtime, your employees will be grateful for the recognition and the post-winter pick-me-up.

In fact, a Harvard Business Review (HBR) blog notes that saying thank you is vital. In “Do You Really Need to Say Thank You?” Peter Bregman, author of 18 Minutes: Find Your Focus, Master Distraction, and Get the Right Things Done, writes:

“When you offer a real thought-out “thank you” to someone, you’re acknowledging her effort, appreciating her thoughtfulness, recognizing her intent, and offering feedback on the impact of her actions.

Still, it’s more than that. Those things are rational, but saying “thank you” is mostly an emotional act. It connects one person to another. Saying “thank you” doesn’t just acknowledge someone’s effort, thoughtfulness, intent, or action. It acknowledges the person himself.

Acknowledging other people is … perhaps the critical responsibility … of a good manager, but … that’s understating it. Acknowledging each other is our basic responsibility as human beings living in community with other human beings.”

But is it appropriate to celebrate Easter in the workplace?

gThankYou! - 5 Easter Eggs Enclosure CardMost Companies say Yes! So says WorkplaceCommunications.com:

“Of course, not everyone celebrates the holiday, but this should not stop you from offering your employees a [thank you gift].”

An article by Society for Human Resource Management (SHRM) staff in HR Magazine makes a great point about any workplace gifts or festivities for holidays: Make sure everyone feels included. If that means a more secular approach for your organization is a better fit, don’t loose the great opportunity to thank employees, just change your emphasis to celebrating the emergence of Spring.

“It can be difficult to stay religiously neutral during [holiday] celebrations,” according to SHRM member Melissa Fulwider of Augusta Iron & Steel Works Inc. in Augusta, Ga. Her tips include:

  • Thank employees for their work throughout the year.
  • Give everyone a small gift.
  • Share a meal with employees.

Here are a few employee appreciation ideas for your Easter or Springtime gift:

  • Homemade TreatsHot cross buns, carrot cake muffins, cupcakes with bright-colored frosting, or decorated sugar cookies say Happy Easter or Happy Spring.
  • Gift BasketsWhile they’re typically for kids, what adult wouldn’t want to receive basket full of chocolate and other goodies?
  • Items that Say “Spring is Coming”Try a flower-pot with a packet of seeds or planted spring bulbs that will bloom in the office.
  • Small Gift Certificates or Gift CardsEmployees will appreciate even a $5 certificate for pie or ice cream.  Something they can enjoy alone, or share with their family. There’s a gift certificate or card for every budget.
  • Office Party – Host an office breakfast or special lunch. Make it festive and everyone will enjoy the special break. It’s a great way to celebrate a team or work group.
  • Get Outside – Celebrate by planting flowers at a local shelter.
  • Write a Thank You Note – Personalized notes of gratitude are always a welcomed gift of recognition.

In “Easter Activities for the Office,” SmallBusinessFreeForms.com suggests an Easter office party:

“An office Easter basket lunch party always put a smile on [workers’] faces. … Take some Easter Baskets and fill them with a sandwich, Easter hard-boiled eggs, chips, and don’t forget the Easter cookies and candy. You can also add some Easter-themed pens and notepads, etc. to the baskets. Have some refreshments to go along with these and maybe a large fruit and vegetable tray … with a little Easter decor and have some fun. …”

If you go the party route, SmallBusinessFreeForms.com offers a free Easter party flyer.

If you choose homemade gifts, Workplace Communication.com, in “Easter Basket to Make for the Workplace,”  suggests a fun way to make them. If your staff is small, maybe a group could have a (paid) work party and make them for the rest of the team.

 How does your business thank Employees at Easter time? Do you celebrate the Easter holiday or make it a Spring-theme event?

About gThankYou, LLC

Turkey Gift Certificates and Turkey Or Ham Gift Certificates by gThankYou! are two of America’s favorite employee gifts and can be redeemed for any Brand (Turkey or Turkey Or Ham), at virtually any Grocery Store in the U.S.

gThankYou, LLC provides company leaders with a variety of easy, meaningful and affordable ways to recognize and reward employees, holiday time or anytime.  gThankYou! Certificates of Gratitude and our free Enclosure Cards are personalizable including incorporating your company logo. And, nearly all orders ship same day.

gThankYou, LLC (www.gthankyou.com) is based in Madison, Wisconsin.  Contact:  Rick KileyChief ThankYou! Officer, gThankYou, LLC at info@gthankyou.com or 888-484-1658.
Follow the Company Blog –  “Celebrating Work”.
Join the Conversation @gThankYou 
Watch our gThankYou! YouTube Video – “Learn More About Us”.

“G” logo and “Certificates of Gratitude” are trademarks and “gThankYou” is a registered trademark of gThankYou, LLC.

How to Use Employee Gifts like a Pro

gThankYou! Team PhotoEmployee gifts are an important part of any employee recognition program, and the leading Society for Human Resource Management (SHRM) provides guidelines for utilizing workplace giving to build employee satisfaction.

In its downloadable PowerPoint presentation,Employee Recognition Training for Supervisors”, SHRM shares the goal of employee recognition:

“To show appreciation for an employee’s achievement and motivate employees to continue with good performance and loyalty to the company.

Successful employee recognition will help the organization retain key employees and keep employees happy along the way.”

Recognition can be public or private, and involve a monetary or non-monetary reward. Here are some best practice occasions the Society for Human Resource Management cites for recognition and employee gift-giving:

  • Years of Service
  • Safety
  • Attendance
  • Certifications or Degrees
  • Customer Service
  • Public Service
  • Employee of the month, week, year
  • Retirement
  • Suggestion Program
  • Performance

In addition to attracting and retaining key employees, research shows that appreciation and “thank-you” gifts:

  • Motivate employees to perform at higher levels.
  • Increase employee productivity.
  • Can increase employee competitiveness.
  • Can increase company revenues and profitability.
  • Improve business quality and service.
  • Improve safety.
  • May lower stress.
  • Reduce absenteeism and turnover costs.
  • Foster employment longevity.
  • Encourage employees to continue education and training.

To ensure your workplace gifts are successful, SHRM suggests you identify what’s meaningful to your employees and offer reward options to fit those needs.  Be sure to:

  • Recognize all levels of employees.
  • Make sure recognition is given consistently.
  • Keep it simple.
  • Keep it adaptable.
  • Make it timely.

So what are you waiting for? If you haven’t developed a plan to recognize and reward employees for their hard work and contributions, there’s no better time than now. SHRM is a wealth of information on this topic if you would like to learn more. Your employees will thank you!

What employee gifts and recognition strategies work best in your workplace?

About gThankYou, LLC

Turkey Gift Certificates and Turkey Or Ham Gift Certificates by gThankYou! are two of America’s favorite employee gifts and can be redeemed for any Brand (Turkey or Turkey Or Ham), at virtually any Grocery Store in the U.S.

gThankYou, LLC provides company leaders with a variety of easy, meaningful and affordable ways to recognize and reward employees, holiday time or anytime.  gThankYou! Certificates of Gratitude and our free Enclosure Cards are personalizable including incorporating your company logo. And, nearly all orders ship same day.

gThankYou, LLC (www.gthankyou.com) is based in Madison, Wisconsin.  Contact:  Rick Kiley, Chief ThankYou! Officer, gThankYou, LLC at info@gthankyou.com or 888-484-1658.
Follow the Company Blog –  “Celebrating Work”.
Join the Conversation @gThankYou
Watch our gThankYou! YouTube Video – “Learn More About Us”.

“G” logo and “Certificates of Gratitude” are trademarks and “gThankYou” is a registered trademark of gThankYou, LLC.