Tag Archives: Inc. Magazine

Employee Appreciation Best Practices: Datotel Delivers Thanks In Person

Datotel revamps its workplace gifting program to make it more meaningful. Learn how you can too!  

gThankYou! Employee Appreciation in Action

In “Building a Culture of Appreciation”, Nadine Heintz, a New York University faculty member and senior editor at Inc. Magazine, details how IT firm Datotel overhauled its employee appreciation, recognition and incentive programs:

 David Brown thinks it’s important to make his employees feel valued. So Brown, founder and president of Datotel, an IT services and data storage business in St. Louis with 38 employees, was dismayed when he realized his employee-of-the-month program wasn’t helping morale.

It seems like a simple concept: Make employees feel appreciated, and they will work harder and be more loyal. But there’s often a disconnect between the type of appreciation employees want and what their managers think they want.”

Create a Culture of Thank You

Heintz notes: Though a decent bonus will always be a highly coveted form of recognition, employers often underestimate the degree to which workers value kind words delivered face to face.

That may sound like good news for companies looking for inexpensive ways to show appreciation to employees. In many ways, though, it’s easier to hand out a bonus than to create a culture in which saying thank you is a regular occurrence, she opines.

Though Brown started the employee-of-the-month program as an easy way to ensure staff felt appreciated, he learned from employees during informal conversations that a less formal, more personal approach would be more effective.

Regularly Recognize Employees’ Accomplishments

To encourage his management team to regularly report employees’ accomplishments, Brown:

  • Made time during his daily morning executives’ phone call to discuss exemplary work
  • Designated 15 minutes of each weekly management meeting to do the same.
  • Encouraged managers to thank employees from other departments — in person — for extra efforts.
  • Set an example by thanking employees several times a week, often through handwritten, mailed notes.

“At a tech company, it’s all too easy to just write emails,” he tells Heintz. “It takes time to sit down and write out a note, but it goes a long way.”

A Handwritten Note Resonates

Last June, Brown mailed a handwritten note on Datotel stationery to engineer Stephanie Lewis’s home.  He thanked her for her hard work and mentioned that managers had praised her customer service efforts.

The personal, unique note from her CEO made her feel important and valued, Lewis reveals. All from a simple thank you.

How do you ensure your employees feel valued? How do you make your workplace gifting personal?

Download Your gThankYou!
Employee Gift-Giving Guide Now

gThankYou! Ultimate Guide to Employee Gift-Giving

About gThankYou, LLC

Turkey Gift Certificates and Turkey Or Ham Gift Certificates by gThankYou! are two of America’s favorite employee gifts and can be redeemed for any Brand (Turkey or Turkey Or Ham), at virtually any Grocery Store in the U.S.

gThankYou, LLC provides company leaders with a variety of easy, meaningful and affordable ways to recognize and reward employees, holiday time or anytime.  gThankYou! Certificates of Gratitude and our free Enclosure Cards are personalizable including incorporating your company logo. And, nearly all orders ship same day.

gThankYou, LLC (www.gthankyou.com) is based in Madison, Wisconsin.  Contact:  Rick KileyChief ThankYou! Officer, gThankYou, LLC at info@gthankyou.com or 888-484-1658.
Follow the Company Blog –  “Celebrating Work”.
Join the Conversation @gThankYou 
Watch our gThankYou! YouTube Video – “Learn More About Us”.

“G” logo and “Certificates of Gratitude” are trademarks and “gThankYou” is a registered trademark of gThankYou, LLC.

Advertisements

Employee Gifts for New Hires: A Good Investment

gThankYou! Ultimate Guide to Employee Gift-Giving

Click to Download Our Employee Gift Guide Now!

“An employee’s introduction to the company is equally important to the later success of both the individual and the company,” says an Inc. Magazine article, “Onboarding Done Better.”

“Welcoming employees with an assortment of gifts and activities help new hires get involved right out of the gate.”

The article quotes George Bradt, managing director at PrimeGenesis, an onboarding and leadership consulting company based in Stamford, Conn. He also blogs for Forbes.

“The way you manage the transition of somebody into your culture speaks volumes about the culture to the person coming in, because you’re making those first early impressions and they know what’s expected of them.”

Companies are realizing this philosophy is necessary, the article notes. It’s not just about the bottom line; the key is to make employees enthusiastic right from day one.

As Victoria Weinblatt of Demand Media writes at the Houston Chronicle’s Chron.com, in “Gifts for a New Employee,”

Entering the realm of the working world is a life-changing event.”

Make it easier with personal attention and a small gift. It doesn’t have to be elaborate or expensive, but a thoughtful “welcome to the team” gift might be just the thing to build your company’s reputation as a great place to work. Your next search for the best talent will likely be that much easier.

Vera Leigh, eHow contributor, adds: “New employee gifts make people feel welcome and appreciated on their first day of work. They also set the tone for the work environment and let people know that you are glad they have joined your staff,” in her article, “New Employee Gift Ideas.”

Here are some popular gift suggestions:

  • Gift certificates or gift cards—preferably ones that enable employees to select their own items, shop at their store of choice and even share with their family.
  • Desk goodie basket—healthy snacks as well as treats.
  • Greeting card—a personal message from management and staff.
  • Lunch—catered in a conference room, in the company cafeteria, or a local restaurant.

HR software company TribeHR, contributes a few more ideas in “Make an Amazing Employee Welcome Package.”

  • Put a small gift on new employees’ desks each day during their first week. Try a gift certificate or card on Monday, chocolates on Tuesday, fresh flowers on Wednesday, a cupcake from a local bakery on Thursday, and Friday, a coffee mug with your company’s name on it.
  • If they’re new to the area, give them a stack of menus to popular local restaurants and coffee shops, and a bunch of brochures for local museums, theaters and other attractions.

You just spent $40 and did something your employees will always remember.

“Businesses spend tens of thousands of dollars a year or more on new hires, with the hope that they will become valued employees who add to the company’s success. It pays to do a few little, inexpensive things to welcome them aboard.”

How do you make new employees feel welcome?  Learn more about how employee appreciation helps your employees feel valued, keeps the workplace motivated and improves your bottom-line!

About gThankYou, LLC

Turkey Gift Certificates and Turkey Or Ham Gift Certificates by gThankYou! are two of America’s favorite employee gifts and can be redeemed for any Brand (Turkey or Turkey Or Ham), at virtually any Grocery Store in the U.S.

gThankYou, LLC provides company leaders with a variety of easy, meaningful and affordable ways to recognize and reward employees, holiday time or anytime.  gThankYou! Certificates of Gratitude and our free Enclosure Cards are personalizable including incorporating your company logo. And, nearly all orders ship same day.

gThankYou, LLC (www.gthankyou.com) is based in Madison, Wisconsin.  Contact:  Rick KileyChief ThankYou! Officer, gThankYou, LLC at info@gthankyou.com or 888-484-1658.
Follow the Company Blog –  “Celebrating Work”.
Join the Conversation @gThankYou 
Watch our gThankYou! YouTube Video – “Learn More About Us”.

“G” logo and “Certificates of Gratitude” are trademarks and “gThankYou” is a registered trademark of gThankYou, LLC.

10 Tips for Writing Employee Thank You Notes

The humble handwritten thank you note can boost your company’s bottom line, believe it or not.

gThankYou! Thank You Note

A recent Forbes article by Josh Bersin, founder and principal at Bersin by Deloitte, illustrates the point. His article, “New Research Unlocks the Secret of Employee Recognition,” cites his company’s comprehensive research project on employee recognition showing that organizations giving regular thanks to their employees far outperform those that don’t.

Companies scoring in the top 20% for building a “recognition-rich culture” actually had 31% lower voluntary turnover rates.

That makes sense to Geil Browning, founder of Emergenetics International. In an Inc. Magazine article,  “How to Thank Your Employees in Only 8 Words,” she writes:

“When you recognize the contributions of others, you reinforce the kind of behavior you want to see again. People who feel their efforts are noticed, and their work makes a difference, are more likely to go the extra mile in the future. Leadership is about empowering others to realize their own abilities. Communicate your belief in your people, and watch them rise to meet your expectations.”

Put another way, recognizing employee’s contributions shows you’re paying attention and that you care. It makes people feel valued. When you write a thoughtful note of gratitude, it’s also a permanent keepsake reminder.

Browning quotes business guru Tom Peters:
“People don’t forget kindness.”

Her research at Emergenetics suggests most employees appreciate personal thank you notes, if they’re personalized and meaningful. To be meaningful, notes should be specific and prompt. And to reward behaviors you want people to repeat, be sure to recognize efforts involving those behaviors.

Browning offers 10 tips for customizing thank you notes to celebrate employee strengths, according to brain-related research:

  1. The “gift of gab” is a work asset for gregarious people. You might write: “I celebrate how you share your enthusiasm,” or “Thanks for keeping the lines of communication open.”
  2. For quieter people you could say: “I prize your well-considered solutions,” or “I appreciate your respectful attitude toward everyone.”
  3. For assertive people, try: “Thank you for keeping the momentum going,” or “I appreciate your decisive action.”
  4.  More easygoing people who want everyone to get along might appreciate: “Thank you for helping to keep the peace,” or, “I appreciate your amiability more than you know.”
  5.  To flexible, change-seeking workers who don’t get flustered easily you might write: “I recognize your easy resilience” or “Thanks for how you handled [difficult client].”
  6. To focused staffers with strong opinions, try: “I depend on your support,” or “I honor you for your convictions.”
  7. Analytical thinkers might value: “I appreciate your penetrating questions,” or “I respect the depth of your knowledge.”
  8. For structural-minded, detail-oriented people, consider: “Thank you for transferring all that data perfectly,” or “You always meet your deadlines—impressive!”
  9. Social thinkers want to please you, so you could write: “I’m so grateful for your team building skills,” or, “I couldn’t have done it without you.”
  10. Conceptual workers who want to feel unique might value: “Your solution to the XYZ problem was stunning,” or “I treasure your creative long-term views.”

Bersin’s research also showed the effectiveness of rewarding employees for:
1.  specific results and behaviors and,
2.  making thank yous public.
Consider displaying a list of employees you’ve recognized in your company newsletter, on bulletin boards, or via social media.

The best practices his research project uncovered also recommended including peer-to-peer recognition and making it easy for employees to recognize each other frequently.  For more on new “social” peer-to-peer recognition, you might enjoy Incentive Magazine’s article, “The Pressing Case for Peer-to-Peer Recognition” by Andrea Doyle.

How often and on what occasions do you write employee thank you notes? Do you ever have peers write thank you notes to peers?

About gThankYou, LLC

Turkey Gift Certificates and Turkey Or Ham Gift Certificates by gThankYou! are two of America’s favorite employee gifts and can be redeemed for any Brand (Turkey or Turkey Or Ham), at virtually any Grocery Store in the U.S.

gThankYou, LLC provides company leaders with a variety of easy, meaningful and affordable ways to recognize and reward employees, holiday time or anytime.  gThankYou! Certificates of Gratitude and our free Enclosure Cards are personalizable including incorporating your company logo. And, nearly all orders ship same day.

gThankYou, LLC (www.gthankyou.com) is based in Madison, Wisconsin.  Contact:  Rick KileyChief ThankYou! Officer, gThankYou, LLC at info@gthankyou.com or 888-484-1658.
Follow the Company Blog –  “Celebrating Work”.
Join the Conversation @gThankYou 
Watch our gThankYou! YouTube Video – “Learn More About Us”.

“G” logo and “Certificates of Gratitude” are trademarks and “gThankYou” is a registered trademark of gThankYou, LLC.

Employee Appreciation Best Practices: Zoosk Throws Holiday Parties

Zoosk LogoZoosk.com works hard and plays hard – and that translates to employees feeling engaged and excited about working for the company.

gThankYou! Holiday Office Party

Thinking beyond — or in addition to — the checkbook when giving employee gifts lets staff members know they’re appreciated, writes Inc. Magazine’s Sara Hottman in “How to Choose a Holiday Gift for Your Staff.”

She quotes Paul Vagadori, senior human resources director for San Francisco-based Zoosk.com, an online dating community: “We work hard, we play hard.”  Check out the Zoosk.com blog – it looks fun to work there!

In his fast-paced company, Vagadori knows how important it is to show employees the company values and appreciates their stellar efforts. “We want to show them we’re willing to invest time and money for what they do,” he tells Hottman.

Parties help build a sense of team and boost morale, and Vagadori hosts several during the holidays:

  • A Thanksgiving potluck — the company springs for entrées and each employee brings a favorite dish.
  • A fun pub event in mid-December—everyone enjoys beer and snacks.
  • A formal gala at year-end — a professional photographer takes pictures as  employees and their dates play games and hit the gambling tables, and everyone gets a framed photo at the end.

The company gives other holiday gifts, too.

  • Extra paid time off — so employees can be with family and friends.
  • Bonuses — merit-based gifts for going above and beyond.
  • Small, useful gifts — nice travel mugs with the company logo, or gift certificates of gratitude.
  • Opportunities to give back to the community — a giving tree, where employees take tags and buy gifts for a family in need, and a food bank.

“We have a healthy competition over who can bring in the most weight in food,” Vagadori says to Hottman. “This way, individuals who work in a nice environment, and who are happy to have jobs can give back. It’s nice to be on the giving end.”

Be creative and make it personal when you give workplace gifts during the holidays and year-round. You’ll more than reap the benefits in employee retention and goodwill.

What’s your plan for holiday giving this year? SHRM’s annual survey says 72% of employers plan to host holiday parties this year – do you?

About gThankYou, LLC

Turkey Gift Certificates and Turkey Or Ham Gift Certificates by gThankYou! are two of America’s favorite employee gifts and can be redeemed for any Brand (Turkey or Turkey Or Ham), at virtually any Grocery Store in the U.S.

gThankYou, LLC provides company leaders with a variety of easy, meaningful and affordable ways to recognize and reward employees, holiday time or anytime.  gThankYou! Certificates of Gratitude and our free Enclosure Cards are personalizable including incorporating your company logo. And, nearly all orders ship same day.

gThankYou, LLC (www.gthankyou.com) is based in Madison, Wisconsin.  Contact:  Rick KileyChief ThankYou! Officer, gThankYou, LLC at info@gthankyou.com or 888-484-1658.
Follow the Company Blog –  “Celebrating Work”.
Join the Conversation @gThankYou 
Watch our gThankYou! YouTube Video – “Learn More About Us”.

“G” logo and “Certificates of Gratitude” are trademarks and “gThankYou” is a registered trademark of gThankYou, LLC.

Free eBook: “Ultimate Employee Gift-Giving Guide” by gThankYou!

Download your FREE “Employee Gift-Giving Guide”, the perfect resource for your holiday gift-giving planning.

gThankYou! Employee Gift Guide

Click Image to Download!

Everybody wants to feel valued and appreciated-and that includes your employees.  In this handy guide, you learn why recognition is so important to employees and your bottom-line, as well as best practice learning you can put to use in your workplace.

Here’s a peek at our “Ultimate Guide to Employee Gift-Giving” Table of Contents:

TABLE OF CONTENTS

  • Why It’s Important
  • What’s In It for You
  • How to Do It Right
  • Best Employee Gifts
  • Potential Pitfalls
  • Successful Employee Gift-Giving in Action
  • Resources

Whether you manage others, own a business or are an HR pro, you will find research and tips that will benefit you in managing your most important asset, your employees.  We hope you enjoy this FREE eBook and share it with coworkers and friends.

Download your free copy now by clicking this link:
“The Ultimate Guide to Employee Gift-Giving”

Happy Holidays,
The gThankYou! Team

About gThankYou, LLC

Turkey Gift Certificates and Turkey Or Ham Gift Certificates by gThankYou! are two of America’s favorite employee gifts and can be redeemed for any Brand (Turkey or Turkey Or Ham), at virtually any Grocery Store in the U.S.

gThankYou, LLC provides company leaders with a variety of easy, meaningful and affordable ways to recognize and reward employees, holiday time or anytime.  gThankYou! Certificates of Gratitude and our free Enclosure Cards are personalizable including incorporating your company logo. And, nearly all orders ship same day.

gThankYou, LLC (www.gthankyou.com) is based in Madison, Wisconsin.  Contact:  Rick Kiley, Chief ThankYou! Officer, gThankYou, LLC at info@gthankyou.com or 888-484-1658.
Follow the Company Blog –  “Celebrating Work”.
Join the Conversation @gThankYou
Watch our gThankYou! YouTube Video – “Learn More About Us”.

“G” logo and “Certificates of Gratitude” are trademarks and “gThankYou” is a registered trademark of gThankYou, LLC.

###

What Employees Really Want this Holiday Season

It’s simple, really. What all employees really want is your thanks, recognition and support — and, if they’re dealing with Hurricane Sandy, for instance — a thoughtful, meaningful, practical gift.

Say thank you.

A study by the Corporate Executive Board shows compensation is not in the top 10 factors that make employees stay at your company — rather, they want to know their jobs matter. So say thank you. Show your appreciation for their hard work and contributions.

As an employee, it’s always nice to be recognized with a gift or award from the boss.

Small surprises and tokens of your appreciation during the holidays — and spread throughout the year — help the people in your work life feel valued.

Managers don’t always get it.

A recent study by the International Association of Administrative Professionals and OfficeTeam, a staffing company in Menlo Park, Calif., shows managers don’t always get it:

  •  Managers ranked promotions and cash bonuses as the two most effective ways of recognizing employee accomplishments.
  •  Workers preferred an in-person thank you or having a job well done reported to senior management.

Everybody wants to feel valued and appreciated — and that includes your employees. Recognition is among the top 10 things employees want from you, according to the CEB study.

Support employees during tough times.

Helping employees during a crisis shows them you respect them, their loyalty and their hard work on your company’s behalf, and they’ll repay you with their best work going forward.

In his article at  Business News Daily, “Employers Divided on Dealing With Sandy-Stricken Workers,” contributor Chad Brooks quotes Laura Kerekes, chief knowledge officer at ThinkHR Corporation:

“Deciding how to handle employees in times of a disaster usually comes down to both finances and the company’s culture.”

Those companies that pride themselves on a family-type atmosphere are the ones that generally go above and beyond for their employees in times of crisis, Brooks notes. But Kerekes says those companies tend to be the exception rather than the rule.

One of those exceptions is TechMediaNetwork, which had all 70 of its Manhattan-based employees affected by Hurricane Sandy.

As soon as the storm hit, company CEO Jerry Ropelato asked management to help employees in any way they could.

“It’s just basic human concern for our workers,” DeLonie Call, chief people officer, told Business News Daily. “We have the resources and don’t want our employees to struggle if they don’t have to.”

The company offered employees reimbursements for everything from meals and cellphone charges to gym pass memberships (so they could take a hot shower) and hotel stays.

Brooks also quotes human resources consultant Paul Hilton, who says the steps companies take during a disaster like Hurricane Sandy can have long-lasting ramifications:

 “If you take a hard line, the employees are going to come back [and] do what they need to do to keep their jobs, but they’re also going to be looking for a new job. It’s a shortsighted approach.”

Human resources consultant and Strategic HR, Inc. president Robin Throckmorton observes that showing compassion in difficult times can help businesses’ bottom lines in the long run.

Gifts motivate employees to work harder.

Robert Bradford, president and CEO of CSSP, Inc., writes on his website:

 “Rewards — whether monetary or not — for performance that’s consistent with your strategies are extremely powerful tools for creating alignment between your employees’ motivations and the strategic direction of the company.

Give creative, meaningful, convenient gifts for the holidays

And what better time to reward your employees than during the holidays?

A blog post at TargetMarketing.com advises: Almost everyone appreciates gifts of food. Holiday turkeys consistently fall in the top of the best employee gifts list in the “food as family perk” category.

Inc. Magazine contributor Sara Hottman writes:

 “While every employee enjoys a cash gift, business owners say creative gifts earn more bang for the buck. Gift cards to local businesses can make good employee gifts at the holidays, as long as you choose the right business.”

Gift cards or certificates are meaningful and convenient.

Gift cards or certificates that allow employees to choose where they shop and what they buy may even be a better idea. A gThankYou.com gift certificate of gratitude for a holiday turkey or ham is the ideal way to thank and recognize employees.

  •  It’s convenient: Employees can use them at any store, for any brand of turkey or ham in the size that fits their families, and can shop anytime.
  •  It’s meaningful: What says “Happy holidays!” better than providing the foundation of employees’ holiday meals?
  •  It keeps your company front and center: You’re top of mind at the holiday table as employees and their families enjoy the meal your gift made possible.

Give back to your employees at the holidays.

As Society of Human Resource Management member and human resources expert Susan Heathfield notes:

“Frequently saying thank you goes a long way. Monetary rewards, bonuses and gifts make the thank you even more appreciated.”

We agree. Make your employees’ holidays happy and they’ll reward you with engagement and productivity.

What creative holiday gifts will you give your employees?

About gThankYou, LLC

Turkey Gift Certificates and Turkey Or Ham Gift Certificates by gThankYou! are two of America’s favorite employee gifts and can be redeemed for any Brand (Turkey or Turkey Or Ham), at virtually any Grocery Store in the U.S.

gThankYou, LLC provides company leaders with a variety of easy, meaningful and affordable ways to recognize and reward employees, holiday time or anytime.  gThankYou! Certificates of Gratitude and our free Enclosure Cards are personalizable including incorporating your company logo. And, nearly all orders ship same day.

gThankYou, LLC (www.gthankyou.com) is based in Madison, Wisconsin.  Contact:  Rick KileyChief ThankYou! Officer, gThankYou, LLC at info@gthankyou.com or 888-484-1658.
Follow the Company Blog –  “Celebrating Work”.
Join the Conversation @gThankYou 
Watch our gThankYou! YouTube Video – “Learn More About Us”.

“G” logo and “Certificates of Gratitude” are trademarks and “gThankYou” is a registered trademark of gThankYou, LLC.

World Class Customer Service, Zingerman Style

Or, Why we Love Zingerman’s…. 

By providing truly exceptional service and caring to customers—and employees—Zingerman’s in Ann Arbor, Michigan has grown from a corner deli to the nationally acclaimed Zingerman’s Community of Businesses (ZCoB).

gThankYou! - Zingerman Founders

Started in 1982 by Paul Saginaw and Ari Weinzweig, who pined for a great Jewish style Deli in Ann Arbor, Michigan.  Today Zingerman’s Deli is the source of great food and great experiences for thousands of visitors every year. And, is a model of world class customer service.

Zingerman’s is committed to delivering the most flavorful, traditionally made foods, in an entertaining, educational and service-oriented setting.  Whether at one of their many food stores or via their catalog.

You have to be doing something right to get accolades like these:

“America’s Top Independent Retailer for 2011
Gourmet Retailer Magazine

“Probably the best food store (and catalog) in the U.S.”
Jeffrey Steingarten on National Public Radio

“Best Overall. Best Service.”
Zagat Gourmet Shopping Online

The Coolest Small Company in America.”
– Inc. Magazine’s Bo Burlingham calls ZCoB 

Celebrity chef Mario Batali deems Zingerman’s “The center of my gastro-deli universe.”

Even “Oprah raves Zingerman sandwiches are an 11 on a scale of 1 to 5.”

How do they do it?

Zingerman’s has the right mission and guiding principles, among them, great service, a great place to work, and strong relationships. From the top down, every employee lives them.

One of its companies, ZingTrain, offers books, seminars, DVDs and other tools to help you learn to live its service philosophy, too.  How can you not love a company that offers customer service training classes called, “Creating a Vision of Greatness”, “The Art of Giving Great Service” or yes, “Fun, Flavorful Finance”?

Even the Artwork is fun!

Ari Weinzweig’s book, Zingerman’s Guide to Giving Great Service, shares “how-to” formulas for delivering the ultimate in customer service, Zingerman style.

It all boils down to this…
Treat your customer like royalty.  And treat each other as well as you treat your customer.

Zingerman’s Five Steps to Creating a Culture of Service:

  1. Teach
  2. Define
  3. Live
  4. Measure
  5. Reward

And the Three Steps of Great Service:

  1. Find out what the guest wants.
  2. Get it for them:
    1. Accurately.
    2. Politely.
    3. Enthusiastically.
  3. Go the extra mile!

Not to mention the Five Steps to Handling Complaints:

  1. Acknowledge the complaint.
  2. Sincerely apologize.
  3. Make it right.
  4. Thank them.
  5. Document the complaint.

Zingerman’s Communicates with Fun and Enthusiasm!

To ensure employees live its mission, Zingerman’s provides what Carole Matthews of Inc. Magazine calls, “The World’s Best Employee Manual,” which enthusiastically communicates how employees can provide world-class customer service.

“For instance, the wastebusting pages include text, graphics and bullet points to emphasize ways to reduce waste. Employee testimonials, like the Xtra Mile Files, share ways employees have gone the extra mile for their customers.

From getting along with others, to a guide for great finance, to answering the phone, Zingerman’s clearly—and playfully—presents what’s most important in running the Zingerman’s Community of Businesses.”

It’s definitely food for thought.  Does your business treat customers like royalty?  What can you learn from Zingerman’s?

About gThankYou, LLC

Turkey Or Ham Gift Certificates by gThankYou! are one of America’s favorite employee gifts and can be redeemed for any Brand whole Turkey or half or whole Ham, at virtually any Grocery Store in the U.S.  

gThankYou, LLC provides company leaders with a variety of easy, meaningful and affordable ways to recognize and reward employees, holiday time or anytime.  gThankYou! Certificates of Gratitude and free Enclosure Cards are personalizable including incorporating your company logo, and ship same day.

gThankYou, LLC (www.gthankyou.com) is based in Madison, Wisconsin.  Contact:  Rick Kiley, Chief ThankYou! Officer, gThankYou, LLC at info@gthankyou.com or 888-484-1658.
Follow the Company Blog –  “Celebrating Work”.
Watch our gThankYou! YouTube Video – “Learn More About Us”.

“G” logo and “Certificates of Gratitude” are trademarks and “gThankYou” is a registered trademark of gThankYou, LLC.

4 Ways to Successful Team Building

Employees with team spirit feel more appreciated, work together better and are more productive.

Douglas R. Conant, recently retired President and CEO of the Campbell Soup Company, talks about employee engagement in an Inc. Magazine article posted on Business Insider called “How FormergThankYou! - Teamwork Photograph Campbell’s Soup Company CEO Doug Conant Pulled the Brand Out From A “Circle of Doom”.
“My observation has been, is, and always will be, that you can’t have an organization that consistently delivers innovations unless you have a high level of engagement and high level of trust.  People just won’t take risks,” he writes.

Team Building is a Challenge!
Teamwork leads to trust and engagement, Conant blogs in his post Building Effective Teams Isn’t Rocket Science, But It’s Just as Hard” at the Harvard Business Review.  This post is part of the HBR Insight Center: The Secrets of Great Teams should you be interested in learning more.

“Over my 35 years of experience in the corporate and nonprofit worlds, I’ve been part of hundreds, if not thousands, of teams of all shapes and sizes”, writes Conant.  “I’ve led some of these teams as a Fortune 300 CEO, and I’ve been at the bottom of the ladder as a marketing assistant at the start of my career.”

4 Ways to Build Successful Teams
Conant offers four key guiding thoughts that can materially improve your odds of team building success:

  1. Hire Highly Effective Team Members. Conant looks for the 4 C’s: competence, character, courage, and collaboration.
  1. Focus on Inspiring Trust. He calls this the single most important challenge, noting Steven Covey says in his book, The Speed of Trust , “It is the one thing that changes everything.” Over time, Conant has found that trust, based on competence and character, trumps all other attributes.
  1. Encourage Candor. It’s important that teams acknowledges mistakes and celebrate progress in a timely way.
  1. Be Clear About Expectations. The greater the clarity of the mission, the greater the odds of success.

Bottom line, Conant believes, “If you fully leverage these four guiding thoughts, you may not build the next-generation space shuttle, but you will most assuredly see your teams soar to new heights.”

How do you help your team soar?  Why are your best teams successful?

Conant is the coauthor, with strategic leadership and learning expert Mette Norgaard, of Touchpoints: Creating Powerful Leadership Connections in the Smallest of Moments. Douglas Conant was recently elected to the Board of Directors for Avon announced by Daily Markets.

About gThankYou, LLC

Turkey Or Ham Gift Certificates by gThankYou! are one of America’s favorite employee gifts and can be redeemed for any Brand whole Turkey or half or whole Ham, at virtually any Grocery Store in the U.S.  

gThankYou, LLC provides company leaders with a variety of easy, meaningful and affordable ways to recognize and reward employees, holiday time or anytime.  gThankYou! Certificates of Gratitude and free Enclosure Cards are personalizable including incorporating your company logo, and ship same day.

gThankYou, LLC (www.gthankyou.com) is based in Madison, Wisconsin.  Contact:  Rick Kiley, Chief ThankYou! Officer, gThankYou, LLC at info@gthankyou.com or 888-484-1658.
Follow the Company Blog –  “Celebrating Work”.
Watch our gThankYou! YouTube Video – “Learn More About Us”.

“G” logo and “Certificates of Gratitude” are trademarks and “gThankYou” is a registered trademark of gThankYou, LLC.