Tag Archives: Globoforce

Trends in Employee Recognition Goals and Awards

gThankYou! Certificate of ExcellenceWorldatWork reports that more than 88 percent of organizations have recognition programs and 70 percent offer three to six different programs to recognize and reward employees. Their February 2013 Report, “Trends in Recognition”  surveys over 5,000 WorldatWork members and shows some very interesting trends in employee recognition.

The top three recognition programs in use in 2013 are length of service, above-and-beyond performance, and peer-to-peer. Programs to motivate specific behaviors are increasing and sales performance recognition is decreasing, having dropped out of the top five recognition programs.

Recognition – Top 5 Goals
WorldatWork’s survey reports the top five recognition goals as:

  1. Recognize years of service
  2. Create a positive work environment
  3. Create a culture of recognition
  4. Motivate high performers
  5. Reinforce desired behaviors

This indicates that employers’ top priority is to recognize loyal, long-term employees but also want to use recognition to improve their work environment and culture and drive motivation and behavior.

Recognition – Top 5 Types of Awards
The WorldatWork survey reports that the top five types of recognition awards are:

  1. Certificates/plaques
  2. Cash
  3. Gift certificates
  4. Company logo merchandise
  5. Food

This indicates that employers still believe that cash and cash equivalents are what mean the most to employees.  Research over the last several years supports that employees actually prefer gift certificates and gift cards, especially for practical items such as food. (For more, check out Incentive Magazine’s recent study: “Majority of Consumers Use Gift Cards for Necessities”.)

Growing Impact on Performance Management
In another recent study,  Society of Human Resource Management, along with Globoforce, surveyed 770 HR leaders who provided key insight into employee recognition trends. The survey found:

  • Employee engagement fueled by recognition is under utilized
    HR leaders say that employee recognition is key to employee engagement but engagement is underutilized and a top HR challenge. Less than half of survey participants track employee engagement levels, but those that do experience higher levels of employee and manager satisfaction from recognition efforts.
  • Employee recognition fills a feedback gap in successful performance management
    HR leaders feel that employee recognition programs effectively acknowledge employee performance even more than performance appraisals.
  • Employee recognition delivers ROI in key areas
    HR leaders reported that employee recognition increases productivity, customer and employee retention, employee engagement, return on profit margin, and return on equity. They reported increases of more than 50 percent in all these areas.
  • Employee recognition aligned with core values develops effective managers
    HR leaders see a strong correlation between recognition aligned with core values and more effective managers interacting with, engaging, and effectively recognizing the right behaviors.

Other interesting and important results of WorldatWork’s survey about trends in employee recognition include:

  • More than half the participating organizations have Human Resources administer recognition programs.
  • Less than 15 percent of organizations provide any training on employee recognition to managers.
  • Only 11 percent of organizations feature recognition in recruiting to attract candidates.

Opportunities
Trends show increasing awareness of the real value of employee recognition to business outcomes, although most employers still focus on recognizing and rewarding length of service the most. Continued improvements in employee recognition and reward are needed for the most effective impact on motivation and return on investment.

Recognition programs that motivate specific behaviors are the fastest growing, increasing by 16 percent since 2008. The most effective recognition opportunities that any company can take advantage of include implementing a written recognition program strategy, aligning that strategy with organizational strategies and providing training on employee recognition to managers.

Where does your organization fall in these numbers?  Does HR manage your recognition programs? Do you provide recognition training to managers?

Learn more about the relationship between employee recognition, engagement and your business bottom-line in our FREE Guide Below:

gThankYou! Ultimate Guide to Employee Gift-Giving

About gThankYou, LLC

Turkey Gift Certificates and Turkey Or Ham Gift Certificates by gThankYou! are two of America’s favorite employee gifts and can be redeemed for any Brand (Turkey or Turkey Or Ham), at virtually any Grocery Store in the U.S.

gThankYou, LLC provides company leaders with a variety of easy, meaningful and affordable ways to recognize and reward employees, holiday time or anytime.  gThankYou! Certificates of Gratitude and our free Enclosure Cards are personalizable including incorporating your company logo. And, nearly all orders ship same day.

gThankYou, LLC (www.gthankyou.com) is based in Madison, Wisconsin.  Contact:  Rick KileyChief ThankYou! Officer, gThankYou, LLC at info@gthankyou.com or 888-484-1658.
Follow the Company Blog –  “Celebrating Work”.
Join the Conversation @gThankYou 
Watch our gThankYou! YouTube Video – “Learn More About Us”.

“G” logo and “Certificates of Gratitude” are trademarks and “gThankYou” is a registered trademark of gThankYou, LLC.

Make Workplace Thank You Notes Work for You

gThankYou! Enclosure Card

Making your employees feel appreciated is more than just employer generosity or good will. It is good business, and it involves more than just employee gifts.

The link between employee recognition, appreciation, engagement, retention, and business success is well documented. Globoforce reports that 55% of respondents to their recent survey said they’d leave their current jobs to work for a company that recognized its employees. A little appreciation goes a long way, as does employee dissatisfaction, which has a definite impact on customer service and productivity. Everyone wants and needs to be appreciated, especially the employees who show up to work every day to contribute to your business and take care of your customers.

The Power of a Sincere “Thank You”
The 2012 SHRM/Globoforce semi-annual survey shows that simply recognizing employees improves employee performance and retention rates. A Forbes research project in 2012 that studied the effects of saying thank you to employees found that employers who regularly thank employees substantially outperform those that don’t.

What kind of recognition creates value and has a measurable impact by lowering voluntary turnover? Well-designed recognition programs that include targeted and personalized recognition and build recognition into the company culture lower voluntary turnover by up to 31 percent!

Delivery Matters – Make It Personal
A sincere, personal thank you, either verbal or written, means as much as or more to your employees than a gift or reward. Saying the words “Thank you” and being specific about why you are thanking the employee show that you care and that you noticed the level of performance that went into whatever it is you are appreciating.  Putting your gratitude in writing shows you took the time to make an employee feel valued, creating a lasting memory of that appreciation.

Fast Company article, “Affordable Ways to Make Your Employees Feel Appreciated – Or Else” describes how Chris Patterson, CEO of Interchanges in Jacksonville, Florida, goes out of his way to make his thank you’s personal and meaningful by investing in getting to know employees. He even sends handwritten notes with gifts to employees’ spouses thanking them for being supportive when employees have to work late or overtime.

Many Ways to Show Appreciation
There are many ways to use workplace thank you notes to recognize a good job, extra effort, and outstanding performance.

  • The most meaningful appreciation recognition is timely, taking place as soon after the activity being recognized takes place. Don’t wait to show an employee that you know how hard they worked on your project or how well they treated your top customer. Write a thank you note as soon as you see exceptional performance or effort and be sure to deliver it personally if you can.
  • Thank you notes and recognition don’t have to come only from the boss or as part of formal recognition programs. Peer-to-peer notes of appreciation mean just as much as when the boss writes them. With the rise of social media, social recognition has a huge impact, and letting co-workers and employees across the organization publicly recognize and reward effort with electronic systems as alternatives to written thank you notes also fuels retention and performance.
  • Story telling is an exciting and engaging way to recognize and thank employees. Extend the life and goodwill of thank you notes by telling the story of how they took care of that big customer, or sold the biggest order in company history, or saved the day by catching an error in a shipment. Use stories of gratitude at employee meetings and annual events like summer picnics or New Year’s parties for a bigger impact on employees than a plaque or gift card.

Not sure how to craft a workplace thank you note? You’ll find good suggestions and references in our post, 10 Tips for Writing Employee Thank You Notes.

So remember the power of a sincere thank you and make it a habit to regularly write personal thank you notes when you really appreciate performance and effort at work. Take a few minutes to make it personal and consider your delivery to make an impact. Your employees will be grateful for the attention and recognition and your workplace will benefit too.

Click Below to Download your FREE Guide to
Employee Gift-Giving Now!

gThankYou! Ultimate Guide to Employee Gift-Giving

About gThankYou, LLC

Turkey Gift Certificates and Turkey Or Ham Gift Certificates by gThankYou! are two of America’s favorite employee gifts and can be redeemed for any Brand (Turkey or Turkey Or Ham), at virtually any Grocery Store in the U.S.

gThankYou, LLC provides company leaders with a variety of easy, meaningful and affordable ways to recognize and reward employees, holiday time or anytime.  gThankYou! Certificates of Gratitude and our free Enclosure Cards are personalizable including incorporating your company logo. And, nearly all orders ship same day.

gThankYou, LLC (www.gthankyou.com) is based in Madison, Wisconsin.  Contact:  Rick KileyChief ThankYou! Officer, gThankYou, LLC at info@gthankyou.com or 888-484-1658.
Follow the Company Blog –  “Celebrating Work”.
Join the Conversation @gThankYou 
Watch our gThankYou! YouTube Video – “Learn More About Us”.

“G” logo and “Certificates of Gratitude” are trademarks and “gThankYou” is a registered trademark of gThankYou, LLC.

How do you measure “Thank You”?

How do you go about measuring the impact of your company’s Thank You program? Finding that 42 percent of companies that spend millions on these programs don’t know how well they work, the folks at  Globoforce have put some thought behind it.

In its recently released white paper, “Measuring Recognition: (How to Build the Business Case for Strategic Recognition in a Recession,” Globoforce advises businesses take these  steps to measure the success of “strategic recognition” programs”:

  1. Decide how you’ll measure success before the program launches. Effective metrics should be based on factors including costs versus outcomes, gains in productivity and performance, and company values and strategic objectives. Stay away from simply counting the number of rewards given, which measures just that.
  2. Next, set up a performance baseline for recognition. This gauges how the program impacts employee morale, productivity and performance against former and future Thank You programs.
  3. Use employee surveys and the program itself to measure results regularly and consistently. This ensures that the program remains on target.
  4. Look for trends in analyzing results. This analysis can uncover valuable information about who is using the program best, and who isn’t.
  5. Share meaningful results with employees, managers and executives. Tailor the message to each audience, reporting relevant information to each group.

Engagement today is critical. Measuring the success of Thank You programs aimed at engagement just makes sense. Explains Globoforce’s Head of Global Strategy Derek Irvine, “When executed properly, strategic recognition holds the power to increase motivation, enhance engagement levels and drive bottom line results through improved productivity levels. With critical outcomes like this on the line, it serves all companies well to make a thorough assessment of how their programs are functioning and make necessary adjustments to maximize the return they get on this investment. In the end, it will benefit employees and management, and impact company performance.”

That’s powerful stuff, when done well.

gThankYou® Certificates of Gratitude™, when given as employee gifts, are a way  savvy Human Resource Executives help their company’s say “Thank You” to colleagues.  gThankYou, LLC is based in Madison, Wisconsin.  The company is best known for its Ham Gift Certificates, Turkey Gift Certificates and Grocery Gift Cards.
Bookmark and Share