Tag Archives: Forbes

Make Workplace Thank You Notes Work for You

gThankYou! Enclosure Card

Making your employees feel appreciated is more than just employer generosity or good will. It is good business, and it involves more than just employee gifts.

The link between employee recognition, appreciation, engagement, retention, and business success is well documented. Globoforce reports that 55% of respondents to their recent survey said they’d leave their current jobs to work for a company that recognized its employees. A little appreciation goes a long way, as does employee dissatisfaction, which has a definite impact on customer service and productivity. Everyone wants and needs to be appreciated, especially the employees who show up to work every day to contribute to your business and take care of your customers.

The Power of a Sincere “Thank You”
The 2012 SHRM/Globoforce semi-annual survey shows that simply recognizing employees improves employee performance and retention rates. A Forbes research project in 2012 that studied the effects of saying thank you to employees found that employers who regularly thank employees substantially outperform those that don’t.

What kind of recognition creates value and has a measurable impact by lowering voluntary turnover? Well-designed recognition programs that include targeted and personalized recognition and build recognition into the company culture lower voluntary turnover by up to 31 percent!

Delivery Matters – Make It Personal
A sincere, personal thank you, either verbal or written, means as much as or more to your employees than a gift or reward. Saying the words “Thank you” and being specific about why you are thanking the employee show that you care and that you noticed the level of performance that went into whatever it is you are appreciating.  Putting your gratitude in writing shows you took the time to make an employee feel valued, creating a lasting memory of that appreciation.

Fast Company article, “Affordable Ways to Make Your Employees Feel Appreciated – Or Else” describes how Chris Patterson, CEO of Interchanges in Jacksonville, Florida, goes out of his way to make his thank you’s personal and meaningful by investing in getting to know employees. He even sends handwritten notes with gifts to employees’ spouses thanking them for being supportive when employees have to work late or overtime.

Many Ways to Show Appreciation
There are many ways to use workplace thank you notes to recognize a good job, extra effort, and outstanding performance.

  • The most meaningful appreciation recognition is timely, taking place as soon after the activity being recognized takes place. Don’t wait to show an employee that you know how hard they worked on your project or how well they treated your top customer. Write a thank you note as soon as you see exceptional performance or effort and be sure to deliver it personally if you can.
  • Thank you notes and recognition don’t have to come only from the boss or as part of formal recognition programs. Peer-to-peer notes of appreciation mean just as much as when the boss writes them. With the rise of social media, social recognition has a huge impact, and letting co-workers and employees across the organization publicly recognize and reward effort with electronic systems as alternatives to written thank you notes also fuels retention and performance.
  • Story telling is an exciting and engaging way to recognize and thank employees. Extend the life and goodwill of thank you notes by telling the story of how they took care of that big customer, or sold the biggest order in company history, or saved the day by catching an error in a shipment. Use stories of gratitude at employee meetings and annual events like summer picnics or New Year’s parties for a bigger impact on employees than a plaque or gift card.

Not sure how to craft a workplace thank you note? You’ll find good suggestions and references in our post, 10 Tips for Writing Employee Thank You Notes.

So remember the power of a sincere thank you and make it a habit to regularly write personal thank you notes when you really appreciate performance and effort at work. Take a few minutes to make it personal and consider your delivery to make an impact. Your employees will be grateful for the attention and recognition and your workplace will benefit too.

Click Below to Download your FREE Guide to
Employee Gift-Giving Now!

gThankYou! Ultimate Guide to Employee Gift-Giving

About gThankYou, LLC

Turkey Gift Certificates and Turkey Or Ham Gift Certificates by gThankYou! are two of America’s favorite employee gifts and can be redeemed for any Brand (Turkey or Turkey Or Ham), at virtually any Grocery Store in the U.S.

gThankYou, LLC provides company leaders with a variety of easy, meaningful and affordable ways to recognize and reward employees, holiday time or anytime.  gThankYou! Certificates of Gratitude and our free Enclosure Cards are personalizable including incorporating your company logo. And, nearly all orders ship same day.

gThankYou, LLC (www.gthankyou.com) is based in Madison, Wisconsin.  Contact:  Rick KileyChief ThankYou! Officer, gThankYou, LLC at info@gthankyou.com or 888-484-1658.
Follow the Company Blog –  “Celebrating Work”.
Join the Conversation @gThankYou 
Watch our gThankYou! YouTube Video – “Learn More About Us”.

“G” logo and “Certificates of Gratitude” are trademarks and “gThankYou” is a registered trademark of gThankYou, LLC.

Employee Gifts for New Hires: A Good Investment

gThankYou! Ultimate Guide to Employee Gift-Giving

Click to Download Our Employee Gift Guide Now!

“An employee’s introduction to the company is equally important to the later success of both the individual and the company,” says an Inc. Magazine article, “Onboarding Done Better.”

“Welcoming employees with an assortment of gifts and activities help new hires get involved right out of the gate.”

The article quotes George Bradt, managing director at PrimeGenesis, an onboarding and leadership consulting company based in Stamford, Conn. He also blogs for Forbes.

“The way you manage the transition of somebody into your culture speaks volumes about the culture to the person coming in, because you’re making those first early impressions and they know what’s expected of them.”

Companies are realizing this philosophy is necessary, the article notes. It’s not just about the bottom line; the key is to make employees enthusiastic right from day one.

As Victoria Weinblatt of Demand Media writes at the Houston Chronicle’s Chron.com, in “Gifts for a New Employee,”

Entering the realm of the working world is a life-changing event.”

Make it easier with personal attention and a small gift. It doesn’t have to be elaborate or expensive, but a thoughtful “welcome to the team” gift might be just the thing to build your company’s reputation as a great place to work. Your next search for the best talent will likely be that much easier.

Vera Leigh, eHow contributor, adds: “New employee gifts make people feel welcome and appreciated on their first day of work. They also set the tone for the work environment and let people know that you are glad they have joined your staff,” in her article, “New Employee Gift Ideas.”

Here are some popular gift suggestions:

  • Gift certificates or gift cards—preferably ones that enable employees to select their own items, shop at their store of choice and even share with their family.
  • Desk goodie basket—healthy snacks as well as treats.
  • Greeting card—a personal message from management and staff.
  • Lunch—catered in a conference room, in the company cafeteria, or a local restaurant.

HR software company TribeHR, contributes a few more ideas in “Make an Amazing Employee Welcome Package.”

  • Put a small gift on new employees’ desks each day during their first week. Try a gift certificate or card on Monday, chocolates on Tuesday, fresh flowers on Wednesday, a cupcake from a local bakery on Thursday, and Friday, a coffee mug with your company’s name on it.
  • If they’re new to the area, give them a stack of menus to popular local restaurants and coffee shops, and a bunch of brochures for local museums, theaters and other attractions.

You just spent $40 and did something your employees will always remember.

“Businesses spend tens of thousands of dollars a year or more on new hires, with the hope that they will become valued employees who add to the company’s success. It pays to do a few little, inexpensive things to welcome them aboard.”

How do you make new employees feel welcome?  Learn more about how employee appreciation helps your employees feel valued, keeps the workplace motivated and improves your bottom-line!

About gThankYou, LLC

Turkey Gift Certificates and Turkey Or Ham Gift Certificates by gThankYou! are two of America’s favorite employee gifts and can be redeemed for any Brand (Turkey or Turkey Or Ham), at virtually any Grocery Store in the U.S.

gThankYou, LLC provides company leaders with a variety of easy, meaningful and affordable ways to recognize and reward employees, holiday time or anytime.  gThankYou! Certificates of Gratitude and our free Enclosure Cards are personalizable including incorporating your company logo. And, nearly all orders ship same day.

gThankYou, LLC (www.gthankyou.com) is based in Madison, Wisconsin.  Contact:  Rick KileyChief ThankYou! Officer, gThankYou, LLC at info@gthankyou.com or 888-484-1658.
Follow the Company Blog –  “Celebrating Work”.
Join the Conversation @gThankYou 
Watch our gThankYou! YouTube Video – “Learn More About Us”.

“G” logo and “Certificates of Gratitude” are trademarks and “gThankYou” is a registered trademark of gThankYou, LLC.

Employee Recognition: Sincerity Counts

If your gratitude doesn’t feel sincere to your workforce, it won’t yield the positive results you’re hoping for.

gThankYou! Employee Gifts - Trust Photo “When you recognize your employees and show thanks to them, do you fake it?”

That is the question, says the intro to “Gratitude and Employee Recognition,” a #TCHAT Radio show by TalentCulture World of Work Community on BlogTalkRadio.

“Maybe or probably not, but does it seem like you do, to them?” the intro continues. “That’s a conundrum, how organizations can project genuine gratitude and authentic recognition. We’re not saying you don’t mean it, but your employees need to know you mean it.”

Positive Feedback Delivers Outstanding Results

TalentCulture founder Megan M. Biro hosts the show with co-creator Kevin W. Grossman. The expert guests are author and blogger Ted Coine, along with Rob Catalano of Achievers.

TalentCulture community members participating in the related discussion articulate their strong belief in “the value of simple, sincere interaction, and a culture that encourages recognition when it’s deserved.”

“ … Acknowledgement keeps employees on a path for engagement and productivity. Positive feedback fuels individuals and teams to continue delivering outstanding results. And in the aggregate, it keeps organizations focused on key success factors, and drives business momentum,” the TChat summary says.

Biro echoes the sincerity theme in her Forbes article, “5 Ways Leaders Rock Employee Recognition.”

“[That need makes] the human touch so important to effective recognition,” she writes.

Recognition Drives Productivity and Revenue

And Gallup researchers contend that employee recognition is a powerful driving force behind employee engagement, notes Roy Saunderson, co-host of Real Recognition® Radio in “Engaging Employees with Recognition.”

Gallup found that as its scoring methods found differences in the amount of recognition employees received, productivity and revenue—even retention of loyal customers—changed by 10% to 20%.

“It is an amazingly simple concept to give people the praise and recognition they deserve,” Saunderson writes.

It’s Simple: Mean What You Say

Take the time to think through what you’re going to say so it comes from your heart. If you mean what you say, look employees in the eye, and give specific, timely examples of accomplishments you’re grateful for, employees will know you’re sincere.

Then, advises Saunderson, simply:

  • Thank them for doing good work.
  • Express concern for their well-being.
  • Demonstrate respect in day-to-day activities.
  • Celebrate their successes.
  • Acknowledge their achievements.
  • Honor those who have made significant contributions to your company.
  • Appreciate the little things people do for you and others.

Don’t Take Employees’ Efforts for Granted

“This simple act of acknowledging and recognizing people is so taken for granted that nearly 20% of employees leave organizations because of insufficient recognition,” Saunderson writes.

How do you know when someone’s workplace thanks are sincere?

gThankYou! Ultimate Guide to Employee Gift-Giving

Click to Download your FREE Guide to Employee Gift-Giving by gThankYou!

About gThankYou, LLC

Turkey Gift Certificates and Turkey Or Ham Gift Certificates by gThankYou! are two of America’s favorite employee gifts and can be redeemed for any Brand (Turkey or Turkey Or Ham), at virtually any Grocery Store in the U.S.

gThankYou, LLC provides company leaders with a variety of easy, meaningful and affordable ways to recognize and reward employees, holiday time or anytime.  gThankYou! Certificates of Gratitude and our free Enclosure Cards are personalizable including incorporating your company logo. And, nearly all orders ship same day.

gThankYou, LLC (www.gthankyou.com) is based in Madison, Wisconsin.  Contact:  Rick KileyChief ThankYou! Officer, gThankYou, LLC at info@gthankyou.com or 888-484-1658.
Follow the Company Blog –  “Celebrating Work”.
Join the Conversation @gThankYou 
Watch our gThankYou! YouTube Video – “Learn More About Us”.

“G” logo and “Certificates of Gratitude” are trademarks and “gThankYou” is a registered trademark of gThankYou, LLC.

10 Tips for Writing Employee Thank You Notes

The humble handwritten thank you note can boost your company’s bottom line, believe it or not.

gThankYou! Thank You Note

A recent Forbes article by Josh Bersin, founder and principal at Bersin by Deloitte, illustrates the point. His article, “New Research Unlocks the Secret of Employee Recognition,” cites his company’s comprehensive research project on employee recognition showing that organizations giving regular thanks to their employees far outperform those that don’t.

Companies scoring in the top 20% for building a “recognition-rich culture” actually had 31% lower voluntary turnover rates.

That makes sense to Geil Browning, founder of Emergenetics International. In an Inc. Magazine article,  “How to Thank Your Employees in Only 8 Words,” she writes:

“When you recognize the contributions of others, you reinforce the kind of behavior you want to see again. People who feel their efforts are noticed, and their work makes a difference, are more likely to go the extra mile in the future. Leadership is about empowering others to realize their own abilities. Communicate your belief in your people, and watch them rise to meet your expectations.”

Put another way, recognizing employee’s contributions shows you’re paying attention and that you care. It makes people feel valued. When you write a thoughtful note of gratitude, it’s also a permanent keepsake reminder.

Browning quotes business guru Tom Peters:
“People don’t forget kindness.”

Her research at Emergenetics suggests most employees appreciate personal thank you notes, if they’re personalized and meaningful. To be meaningful, notes should be specific and prompt. And to reward behaviors you want people to repeat, be sure to recognize efforts involving those behaviors.

Browning offers 10 tips for customizing thank you notes to celebrate employee strengths, according to brain-related research:

  1. The “gift of gab” is a work asset for gregarious people. You might write: “I celebrate how you share your enthusiasm,” or “Thanks for keeping the lines of communication open.”
  2. For quieter people you could say: “I prize your well-considered solutions,” or “I appreciate your respectful attitude toward everyone.”
  3. For assertive people, try: “Thank you for keeping the momentum going,” or “I appreciate your decisive action.”
  4.  More easygoing people who want everyone to get along might appreciate: “Thank you for helping to keep the peace,” or, “I appreciate your amiability more than you know.”
  5.  To flexible, change-seeking workers who don’t get flustered easily you might write: “I recognize your easy resilience” or “Thanks for how you handled [difficult client].”
  6. To focused staffers with strong opinions, try: “I depend on your support,” or “I honor you for your convictions.”
  7. Analytical thinkers might value: “I appreciate your penetrating questions,” or “I respect the depth of your knowledge.”
  8. For structural-minded, detail-oriented people, consider: “Thank you for transferring all that data perfectly,” or “You always meet your deadlines—impressive!”
  9. Social thinkers want to please you, so you could write: “I’m so grateful for your team building skills,” or, “I couldn’t have done it without you.”
  10. Conceptual workers who want to feel unique might value: “Your solution to the XYZ problem was stunning,” or “I treasure your creative long-term views.”

Bersin’s research also showed the effectiveness of rewarding employees for:
1.  specific results and behaviors and,
2.  making thank yous public.
Consider displaying a list of employees you’ve recognized in your company newsletter, on bulletin boards, or via social media.

The best practices his research project uncovered also recommended including peer-to-peer recognition and making it easy for employees to recognize each other frequently.  For more on new “social” peer-to-peer recognition, you might enjoy Incentive Magazine’s article, “The Pressing Case for Peer-to-Peer Recognition” by Andrea Doyle.

How often and on what occasions do you write employee thank you notes? Do you ever have peers write thank you notes to peers?

About gThankYou, LLC

Turkey Gift Certificates and Turkey Or Ham Gift Certificates by gThankYou! are two of America’s favorite employee gifts and can be redeemed for any Brand (Turkey or Turkey Or Ham), at virtually any Grocery Store in the U.S.

gThankYou, LLC provides company leaders with a variety of easy, meaningful and affordable ways to recognize and reward employees, holiday time or anytime.  gThankYou! Certificates of Gratitude and our free Enclosure Cards are personalizable including incorporating your company logo. And, nearly all orders ship same day.

gThankYou, LLC (www.gthankyou.com) is based in Madison, Wisconsin.  Contact:  Rick KileyChief ThankYou! Officer, gThankYou, LLC at info@gthankyou.com or 888-484-1658.
Follow the Company Blog –  “Celebrating Work”.
Join the Conversation @gThankYou 
Watch our gThankYou! YouTube Video – “Learn More About Us”.

“G” logo and “Certificates of Gratitude” are trademarks and “gThankYou” is a registered trademark of gThankYou, LLC.

Free eBook: “Ultimate Employee Gift-Giving Guide” by gThankYou!

Download your FREE “Employee Gift-Giving Guide”, the perfect resource for your holiday gift-giving planning.

gThankYou! Employee Gift Guide

Click Image to Download!

Everybody wants to feel valued and appreciated-and that includes your employees.  In this handy guide, you learn why recognition is so important to employees and your bottom-line, as well as best practice learning you can put to use in your workplace.

Here’s a peek at our “Ultimate Guide to Employee Gift-Giving” Table of Contents:

TABLE OF CONTENTS

  • Why It’s Important
  • What’s In It for You
  • How to Do It Right
  • Best Employee Gifts
  • Potential Pitfalls
  • Successful Employee Gift-Giving in Action
  • Resources

Whether you manage others, own a business or are an HR pro, you will find research and tips that will benefit you in managing your most important asset, your employees.  We hope you enjoy this FREE eBook and share it with coworkers and friends.

Download your free copy now by clicking this link:
“The Ultimate Guide to Employee Gift-Giving”

Happy Holidays,
The gThankYou! Team

About gThankYou, LLC

Turkey Gift Certificates and Turkey Or Ham Gift Certificates by gThankYou! are two of America’s favorite employee gifts and can be redeemed for any Brand (Turkey or Turkey Or Ham), at virtually any Grocery Store in the U.S.

gThankYou, LLC provides company leaders with a variety of easy, meaningful and affordable ways to recognize and reward employees, holiday time or anytime.  gThankYou! Certificates of Gratitude and our free Enclosure Cards are personalizable including incorporating your company logo. And, nearly all orders ship same day.

gThankYou, LLC (www.gthankyou.com) is based in Madison, Wisconsin.  Contact:  Rick Kiley, Chief ThankYou! Officer, gThankYou, LLC at info@gthankyou.com or 888-484-1658.
Follow the Company Blog –  “Celebrating Work”.
Join the Conversation @gThankYou
Watch our gThankYou! YouTube Video – “Learn More About Us”.

“G” logo and “Certificates of Gratitude” are trademarks and “gThankYou” is a registered trademark of gThankYou, LLC.

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Employee Recognition Best Practices: 5 Tips from Taj Hotels

Recognition is one of the top three creators of “workplace superheroes,” along with opportunities for growth and trust.

Kevin Kruse, serial entrepreneur behind award-winning companies and New York Times best-selling author of Employee Engagement 2.0, makes that observation in his book and in a Forbes article, “Employee Recognition: 5 Keys from Taj Hotels Resorts.”

He notes: Many best practices for recognition can be gleaned from a company many Westerners are unfamiliar with, Taj Hotels Resorts and Palaces.

An interesting article in Harvard Business Review, “The Ordinary Heroes of the Taj,” links the Taj’s employee service training to their heroic performance during more than one terrorist incident.

While most businesses luckily won’t have to deal with terrorist incidents, any service business can use these tips to successfully thank and recognize employees.

From the article, Kruse pinpoints the following 5 keys :

1. Expressions of gratitude must come from immediate supervisors, who are central to determining how employees feel about the company. This bears out the old saying suggesting that people join companies, but leave managers.

2. The timing of the recognition is usually more important than the reward itself. A verbal “thank you” at the time of exceptional work is better than a financial thank you six months later.

3. The Taj Group created a Special Thanks and Recognition System (STARS) that links customer delight to employee rewards. The important point here is that they have a system for thanking employees ongoing.

4. Employees accumulate points throughout the year for compliments from guests, compliments from colleagues, and their own suggestions. Appreciation from one’s peers can be more powerful than praise from management.

5. At the end of each day, a STARS committee reviews all nominations and suggestions. At the end of each day. Wow! That keeps the momentum going.

How do you provide recognition in your service business?  What makes a difference for you?

About gThankYou, LLC

Turkey Gift Certificates and Turkey Or Ham Gift Certificates by gThankYou! are two of America’s favorite employee gifts and can be redeemed for any Brand (Turkey or Turkey Or Ham), at virtually any Grocery Store in the U.S.

gThankYou, LLC provides company leaders with a variety of easy, meaningful and affordable ways to recognize and reward employees, holiday time or anytime.  gThankYou! Certificates of Gratitude and our free Enclosure Cards are personalizable including incorporating your company logo. And, nearly all orders ship same day.

gThankYou, LLC (www.gthankyou.com) is based in Madison, Wisconsin.  Contact:  Rick KileyChief ThankYou! Officer, gThankYou, LLC at info@gthankyou.com or 888-484-1658.
Follow the Company Blog –  “Celebrating Work”.
Join the Conversation @gThankYou 
Watch our gThankYou! YouTube Video – “Learn More About Us”.

“G” logo and “Certificates of Gratitude” are trademarks and “gThankYou” is a registered trademark of gThankYou, LLC.

How to Use Employee Gifts to Improve Employee Satisfaction

gThankYou! Happy WorkersAs contributor Ryan Scott says in a Forbes article, The Best Gift You Can Give Your Employees, attractive benefits will get talented recruits to come work for your company. But once they’ve arrived, how do you keep them?

The article shows the growing interest in using employer matches of workers’ charitable donations and giving employees time to volunteer, as important attributes of an employee retention program. Scott shares that as HR professionals look for diverse options to manage employee satisfaction, the ability to let people invest where “their heart is”, is an appealing gift to employees.

Eight Companies with Best-in-Class Employee Matching Gift Programs, an article on TriplePundit, notes 65% of Fortune 500 companies do so. It cites a study, Matching Gift and Volunteer Grant Statistics on the Double the Donation site.

The companies are:

  1. General Electric
  2. Soros Fund Management
  3. BP
  4. The Ford Foundation
  5. State Street Corporation
  6. ExxonMobil
  7. Carmax
  8. Johnson and Johnson

All obviously have the financial wherewithal to support such generous matching programs. What about the rest of us?  Every company should facilitate employees’ charitable giving and efforts to the best of its ability. Flex time to be able to volunteer to help a family member or local charity is a great place to start. But, obviously, all businesses can’t afford such widespread, generous programs as those above.

So, what employee gifts can smaller businesses give to make workers feel valued, appreciated and recognized for their hard work?

The Truth: Employee Gifts don’t have to be expensive or complicated.

People have delighting grateful recipients for decades with meaningful and practical gift certificates, as this 1980 Bell Telephone Big Hello commercial shows.  If you have a moment to watch, click the link – it’s priceless.

So why were the “Big Hello” Gift Certificates so popular?  The same reason Employee Gift Certificates are popular today, they’re:

  • Practical
  • Easy to use
  • Flexible—people could call anyone, anytime
  • Universal—who doesn’t want or need to make phone calls?

So now you know. For a cost-effective way to improve workplace morale and employee satisfaction—and help to retain your best workers—give them practical, convenient, flexible, universal Gift Certificates of gratitude!

The result? Happiness and gratitude all around. Problem solved.

What employee gifts have been most successful for you?  What tools do you employee to improve employee satisfaction?

About gThankYou, LLC

Turkey Gift Certificates and Turkey Or Ham Gift Certificates by gThankYou! are two of America’s favorite employee gifts and can be redeemed for any Brand (Turkey or Turkey Or Ham), at virtually any Grocery Store in the U.S.

gThankYou, LLC provides company leaders with a variety of easy, meaningful and affordable ways to recognize and reward employees, holiday time or anytime.  gThankYou! Certificates of Gratitude and free Enclosure Cards are personalizable including incorporating your company logo, and ship same day.

gThankYou, LLC (www.gthankyou.com) is based in Madison, Wisconsin.  Contact:  Rick Kiley, Chief ThankYou! Officer, gThankYou, LLC at info@gthankyou.com or 888-484-1658.
Follow the Company Blog –  “Celebrating Work”.
Join the Conversation @gThankYou
Watch our gThankYou! YouTube Video – “Learn More About Us”.

“G” logo and “Certificates of Gratitude” are trademarks and “gThankYou” is a registered trademark of gThankYou, LLC.