Tag Archives: Employee happiness

Employee Engagement – It All Starts with Happiness

Employee engagement is difficult to define, but you “know it when you see it” (with thanks to Supreme Court Justice Potter Stewart for his much paraphrased quote).

“Culture trumps strategy, every time.”
Nilofer Merchant in Harvard Business Review Blog

“Get the right people on the bus.”
Jim Collins, from “Good to Great”

gThankYou! Happiness BillboardCompanies that genuinely cultivate strong employee culture know these things to be true.  They see the results; employees live it, customers know it, recruits know it.

How can companies develop a more engaged workforce by building a more customer-centric culture?  It all starts with happiness, and that’s great news!

Why?

You may think happiness is amorphous; that’s it’s a know-it-only-when-you-see-it thing, as Justice Stewart did (albeit about obscenity in a movie).

It is not.

In recent years an entirely new scientific field has developed — the study of happiness.  Pioneered by University of Pennsylvania psychology Professor Martin Seligman, this field has grown into the Penn Positive Psychology Center .  Dr. Seligman’s work has important implications for employee engagement.

Seligman and his team also have great news for businesses and other organizations:

  • Happy people are much more effective in many ways that are highly valued by organizations.
  • Happy people can be identified, so they can be recruited.  Believe it or not, one study shows individual’s long-term happiness can be determined by a photo!  It’s true; an “authentic” Duchenne smile is a valid predictor or many traits associated with happiness.
  • Happiness can be developed because it is a learned trait.  Your organization can teach it; colleagues can learn it.  (People can learn helplessness, too.)

Where does happiness come from?  How does it begin?  Two places:

First, it comes from using personal strengths.

Next, it comes from gratification; “calling on one’s strengths to meet a challenge”.  Gratification results from doing something meaningful; it is not just doing some pleasurable activity.

Let’s break this down.  What are the strengths managers should look for?  Strengths are virtuous.  They’re the personal traits we would admire in any setting, not just at work.  These strengths, these virtues, are universal, they are admired in any culture.  Among the strengths associated with workplaces are:

  • Wisdom and knowledge
  • Courage
  • Love and a deep sense of humanity
  • Appreciation of justice

Next, gratification; it comes from doing something worthwhile, something someone believes in.

For leaders, this breakthrough learning about happiness, strengths, gratification and successful management is crucial.  Ask yourself:

  • Do I know my team members’ strengths?
  • Do they know them?
  • Do we agree on those strengths?
  • Do we, together, agree what tasks and projects give them the best opportunities to develop, showcase, and create value from these strengths?
  • Do we identify and agree on the results from their projects that constitute success?

Then, do my team members similarly identify the strengths of their team members?

In coming posts, we’ll dig more deeply into employee engagement topics such as:

  • Workplace activities and behaviors that are likely to inspire happiness.
  • The value of collaboration in happiness.
  • How happiness can be learned, and taught.
  • Creating gratifying work.

Do you think of your employees in terms of their happiness?  What workplace efforts do you employ to inspire happiness?

Learn more about the relationship between employee satisfaction, engagement and recognition in our FREE Guide Below:

gThankYou! Ultimate Guide to Employee Gift-Giving

About gThankYou, LLC

Turkey Gift Certificates and Turkey Or Ham Gift Certificates by gThankYou! are two of America’s favorite employee gifts and can be redeemed for any Brand (Turkey or Turkey Or Ham), at virtually any Grocery Store in the U.S.

gThankYou, LLC provides company leaders with a variety of easy, meaningful and affordable ways to recognize and reward employees, holiday time or anytime.  gThankYou! Certificates of Gratitude and our free Enclosure Cards are personalizable including incorporating your company logo. And, nearly all orders ship same day.

gThankYou, LLC (www.gthankyou.com) is based in Madison, Wisconsin.  Contact:  Rick KileyChief ThankYou! Officer, gThankYou, LLC at info@gthankyou.com or 888-484-1658.
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“G” logo and “Certificates of Gratitude” are trademarks and “gThankYou” is a registered trademark of gThankYou, LLC.

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Top 5 Reasons to Send Your Employees Back to School

The last post talked about the importance of recognizing and thanking your employees, and the value of education as a reward.  It’s clearly an investment that benefits both your employees and your organization.

gThankYou Back-to-School PhotoHere are the top reasons to school your employees:

1.     They feel valued

As Beryl Companies CEO Paul Spiegelman explains in his Inc. com article Deliver Value to Your Employees—Your Most Important Stakeholders, “if you want employees to take a vested interest in the company’s future, you must take an interest in theirs—at work and at home.”  When employers care enough to help employees develop professionally and personally, the employees feel valued.  Valued employees are happier and more productive.

2.     An educated employee is a confident employee

Without proper training, employees can’t fully use their skills and abilities and may become frustrated. With mentoring and education they can confidently serve clients, complete high-quality work, and contribute creative ideas. That makes any employee happy.

3.    The work seems more meaningful

The more employees understand about how one workgroup interrelates with other departments, the more they understand their impact on the organization and the value of their work.

4.     It’s fun!

A creative instructor can incorporate games and team-building activities into educational sessions, making even the driest-seeming topic lively and engaging.  You can offer rewards to celebrate successes (ice cream, anyone?).  We spend a lot of time at work; employees want and need to have a little fun.

5.     Education assistance is a popular perk as it can be expensive

Offering tuition reimbursement helps employees prepare themselves for future opportunities, whether it’s a promotion in your organization or a career move.

After all, as business consultant Rick Kilton, President of RWK Enterprises, Inc.,  points out:

“Here’s a familiar question:  ‘What if I train them and they leave?’

There are two answers:

‘What if you don’t train them?  They will leave.’

Or worse:  ‘What if you don’t train them?  And they stay?’”

Education is the best investment you can make in your employees. And they’ll thank you for it.

About Us
gThankYou, LLC  (www.gthankyou.com) is based in Madison, WI and produces America’s favorite meaningful, affordable and convenient employee gifts.  gThankYou!® Certificates of Gratitude™ are one way savvy companies demonstrate commitment to valued employees and customers. The company is best known for its Turkey Gift Certificates, Ham Gift Certificates, Turkey or Ham Gift Certificates and Grocery Gift Cards.   Other Favorites include our Ice Cream and Pie Gift Certificates.