Employee Appreciation Best Practices: Datotel Delivers Thanks In Person

Datotel revamps its workplace gifting program to make it more meaningful. Learn how you can too!  

gThankYou! Employee Appreciation in Action

In “Building a Culture of Appreciation”, Nadine Heintz, a New York University faculty member and senior editor at Inc. Magazine, details how IT firm Datotel overhauled its employee appreciation, recognition and incentive programs:

 David Brown thinks it’s important to make his employees feel valued. So Brown, founder and president of Datotel, an IT services and data storage business in St. Louis with 38 employees, was dismayed when he realized his employee-of-the-month program wasn’t helping morale.

It seems like a simple concept: Make employees feel appreciated, and they will work harder and be more loyal. But there’s often a disconnect between the type of appreciation employees want and what their managers think they want.”

Create a Culture of Thank You

Heintz notes: Though a decent bonus will always be a highly coveted form of recognition, employers often underestimate the degree to which workers value kind words delivered face to face.

That may sound like good news for companies looking for inexpensive ways to show appreciation to employees. In many ways, though, it’s easier to hand out a bonus than to create a culture in which saying thank you is a regular occurrence, she opines.

Though Brown started the employee-of-the-month program as an easy way to ensure staff felt appreciated, he learned from employees during informal conversations that a less formal, more personal approach would be more effective.

Regularly Recognize Employees’ Accomplishments

To encourage his management team to regularly report employees’ accomplishments, Brown:

  • Made time during his daily morning executives’ phone call to discuss exemplary work
  • Designated 15 minutes of each weekly management meeting to do the same.
  • Encouraged managers to thank employees from other departments — in person — for extra efforts.
  • Set an example by thanking employees several times a week, often through handwritten, mailed notes.

“At a tech company, it’s all too easy to just write emails,” he tells Heintz. “It takes time to sit down and write out a note, but it goes a long way.”

A Handwritten Note Resonates

Last June, Brown mailed a handwritten note on Datotel stationery to engineer Stephanie Lewis’s home.  He thanked her for her hard work and mentioned that managers had praised her customer service efforts.

The personal, unique note from her CEO made her feel important and valued, Lewis reveals. All from a simple thank you.

How do you ensure your employees feel valued? How do you make your workplace gifting personal?

Download Your gThankYou!
Employee Gift-Giving Guide Now

gThankYou! Ultimate Guide to Employee Gift-Giving

About gThankYou, LLC

Turkey Gift Certificates and Turkey Or Ham Gift Certificates by gThankYou! are two of America’s favorite employee gifts and can be redeemed for any Brand (Turkey or Turkey Or Ham), at virtually any Grocery Store in the U.S.

gThankYou, LLC provides company leaders with a variety of easy, meaningful and affordable ways to recognize and reward employees, holiday time or anytime.  gThankYou! Certificates of Gratitude and our free Enclosure Cards are personalizable including incorporating your company logo. And, nearly all orders ship same day.

gThankYou, LLC (www.gthankyou.com) is based in Madison, Wisconsin.  Contact:  Rick KileyChief ThankYou! Officer, gThankYou, LLC at info@gthankyou.com or 888-484-1658.
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“G” logo and “Certificates of Gratitude” are trademarks and “gThankYou” is a registered trademark of gThankYou, LLC.

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